June 10, 2019
☆☆☆☆☆
"Great company! Just moved to a new house and needed to get the central A/C tuned up. A real person (the owner, I presume) picked up the phone right away and scheduled someone for me that day. Juan showed up and was very helpful, giving me some education on the system as well. Will use them again come heating season."
Mike S.
June 3, 2019
☆☆☆☆☆
"I called American heating on Saturday afternoon when my boiler went on vacation. Juan came out first thing Monday morning. He proved himself quite knowledgeable and had everything running again in no time. He is a great person and honest. Juan took the time to explain what had gone wrong and what he needed to do to fix the problem. And he is the reason I will continue taking my business to American Heating and why I will recommend American Heating to anyone."
John M.
May 31, 2019
☆☆☆☆☆
"Wanted to thank you all for everything! Your service was not only excellent but communication throughout the process was superb.
In addition, your friendly demeanor was noticed by my wife and I. When I arrived home after your long day of work you greeted me with smiles and assured me of the work completed.
Again, thank you, and I look forward to using your services for future projects."
Tim N.
May 16, 2019
☆☆☆☆☆
"Juan was absolutely wonderful! Arrived on time, explained everything he was doing, and educated me on oil and furnace etiquette. Not to mention I called yesterday evening and they were able to fit me in this morning. Very reasonably priced.
Highly recommend!"
Ashley W.
March 12, 2019
☆☆☆☆☆
"I have had a bunch of random fluke issues with my furnace and they have sent out Ron (I think his name is Ron) to help. He seems like a SUPER knowledgeable guy and has come out on short notice to fix quick things and made it so I didn't have to sleep over my in-laws with my wife and two toddlers. Honestly never thought I would really appreciate a heating company as much as I do! Haha! I need to buy these people a beer! They are legitimately awesome and I would recommend them to anyone!!!"
Brendan C.
March 1, 2019
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" Juan was the best. Very nice and explained it all. Answered all my questions and gave me great advice on preventative measures. Thanks for a great service call and being a great person."
Jeff L.
November 25, 2020
☆☆☆☆☆
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Frank diagnosed the issue I was having with my furnace and humidifier immediately. Frank was professional and knowledgable and went above and beyond to explain what needed to be done and kindly answered my questions. Thank you, Frank! And, thanks to Jennifer for getting me into the schedule. I feel like I can count on American Heating and I would give them 10 stars if I could. Happy Thanksgiving!
Doreen D.
November 22, 2020
☆☆☆☆☆
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
If I could give them six stars I would! We started off with a different hvac repair company that came to fix our furnace when it stopped blowing hot air. The first company told us our furnace could not be fixed. He said that along with the control panel issue, there was also a carbon monoxide leak. We were going to go with the company till a sketchy non-detailed invoice was given and we found out they intended on keeping our energy credit without telling us.
So we instead decided to call around and after a small search found American Heating. We called today (11/16/20) in the morning and they were able to come out same day. Many other companies in the area have a wait list.
The tech (so sorry can't read name on invoice) called to notify he was on his way and showed up timely. Extremely friendly and personable, but got right to work. Was able to get the furnace blowing hot air within 2-3 minutes after checking that there was no carbon monoxide leak (that we forgot to mention). He confirmed that there was a part that needed to be replaced and that there was a second part that was broken by the first hvac company representative!
He was able to replace both parts same day as parts were in stock at his distributor.
All in all this company saved us $2980 and the job was done in about an hour. No pressure to replace, but did give us the information that we would likely need to replace within the next few years as our furnace was a trooper, but past its prime. We will definitely be calling them again when the furnace does need to be replaced!
Amy G.
November 25, 2020
☆ ☆☆☆☆
Positive: Professionalism, Responsiveness
From the reception to the service Technician all around great experience.
Two days before holiday lost heating function, American Heating was. Able to offer assistance and sent out available tech and with in minutes
Was able to discover what was wrong and offered some future tips for keeping my system in better working order provided by American Heating. Glad i made the call and this Thanksgiving Im great full for Jen and Frank who help me and my family with Awesome Service Thanks.
Juan F.
September 25, 2020
☆ ☆☆☆☆
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great company. The greatness started with the first phone call on a Sunday. Who answer phones and make appts on Sundays! The person was very courteous and friendly. They followed up and followed through with the appt stage. The tech Frank was great! He walked me through the process of what he was doing in order to get me heat and made suggestions on what I need in order to keep my furnace running well. Being a female and knowing nothing about a furnace I have a better understanding of how it works! Thanks Frank!
Dee S.
September 21, 2020
☆ ☆☆☆☆
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They are the best around. Always on time and very professional. Never will use anyone else.
Eliza A.
April 19, 2020
☆ ☆☆☆☆
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I called yesterday when my water heater busted and flooded my basement. They sent one of their top Service tech's Frank he was professional, knowledgeable and was able to change out the water heater with no issues. I was given the referral from my neighbor for them. She said when her water heater went they came and did it right. It is still running to this day she said. I highly recommend them and I myself will keep them in mind for all of my heating and cooling needs.
Thank you again Frank and American Heating Service.
May GOD Bless all of you and your families through this difficult time!
Kind Regards,
Will Vargas.
Will V.
February 28, 2019
☆☆☆☆☆
"Emergency call No heat - After getting a few quotes from several places even getting another company to come out and give me a quote , all of them were extremely high and saying I have a major problem in my hands. I called American Heating and after explaining the problem he told me he can have a tech come out and look at the problem . Francisco the technician stop by and he inspected the furnace and found it was only the filters that needed to be changed . He went over everything in great detail, very informative tech. A job that I was being told by other companies it was going to cost me 500.00 or more it turns out to be a 192.00 fix and recommendation to do a maintenance. Absolutely recommend American Heating! Great people ! Thank you! :)"
Vexenia S.
February 20, 2019
☆☆☆☆☆
"I received a phone call on Tuesday night that there was no heat in my 96 year old aunts house who has round the clock care...it was 60 degrees in the house and going down ...I reached out to American Heating within and hr Francisco was at my aunts...I cannot say enough about him...he was kind and compassionate as well as a wonderful technician explaining everything he was doing along the way...it wasn't just a job as he truly cared about the well being of my aunt and her aide...he didn't give up until he got the part and had the system up and running by morning ..making sure they were comfortable until the furnace was fixed----I am so thankful for Americans prompt response and for Francisco who went above and beyond --I highly recommend American Heating and Air...Thank you!"
Lynn R.
February 16, 2019
☆☆☆☆☆
" Hi, I am an aid and I arrived to work to take care of a 96 year old lady. The furnace stopped working. Francisco came and knew immediately what was wrong hoping that really wasn’t the situation. He tried to fix the problem until he finally admitted to himself that he needed to replace the motor. This gentlemen went above and beyond by giving us an extension cord and making sure our heaters we had to use for the night were in place so that the circuits didn’t blow. He was so sure that no matter what, he will find the part tomorrow due to the circumstances of having an elderly lady at the home. Sure enough with the comfortable night we had because of him, he arrived and showed me exactly what was wrong and fixed it immediately. I want to thank him so much from the bottom of my heart for treating us like a family member. You are very so appreciated in what u do. You are the best and I will definitely recommend you to everyone I know. You definitely payed it forward and one day you will get it in return, when you are in need...Thank you!"
Tanya R.
February 4, 2019
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"Called on Sunday, they were willing to address my problem right away but urged me to wait until Monday Morning to save money. I was there first call on Monday. They were quick, on time and reasonable. The repairman was a credit to the company. It is always a pleasure to find honest hard working people that have your interests at heart. I can’t recommend this company highly enough."
Paul P.
January 1, 2019
☆☆☆☆☆
" We had no heat in our home, Francisco spent most of his New Years Day trying to fix that!! And he did! He was very nice and courteous, respectful of my kids playing, and informative about the problem at hand. Although he knew right off the bat that he would not be able to permanently fix the problem until the next day because he couldn’t get the parts he needed due to the holiday, he spent the time and effort to make sure he did everything in his power so we would have heat for the night until he could come back and complete the job the next day. I would recommend this company to friends and family, and I hope Francisco got some serious Holiday pay for working and missing out on time with his kids. Thank you for your time Francisco, Happy New Year! We were warm last night!!!!! "
Clark R.
November 14, 2018
☆☆☆☆☆
"I have used American heating twice and both times they have done great work. I don't normally write reviews but I feel they deserve a good one. I moved into a condo that i soon discovered had a heating problem, the boiler would not run properly. It was February and I'd wake up every morning to it being super cold. I called them and they informed me that they couldn't service the boiler at my request because i was only renting the condo but they very willingly "penciled in" an appointment for me, pending approval from the landlord, who called very quickly to approve it. The next day they came out early in the day and the technician actually listened to what i had to say, shortly after that i had heat. A couple months go by and i find another problem, too much heat. Same thing "penciled in" an appointment on a Friday, and they came first thing Monday morning. They said around 8:30 am and were here by 8:45. Again the technician listened to what i had to say, told me what I was saying wasn't very likely but he checked it first and found i was right. He went got the parts, and came back. I'd say an hour later he was done and the problem was fixed. I highly recommend this company and i will gladly call them again if any more problems arise. 5 stars all the way!"
Andrew C.
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